QUAKERTOWN SHELTER CLOSED for repairs until further notice. Lahaska Shelter open for adoptions and other services. Click here for hours and details.

Outreach Coordinator – Quakertown


Our Outreach Coordinators are a key part of a small but mighty Bucks County SPCA Outreach team. Our programs support in-shelter services and extend the reach of the BCSPCA beyond the walls of our facilities. We work with pet lovers who need our help as well as those who want to help us serve pets and people in Bucks County. Outreach programs include volunteering, fostering, offsite adoptions, educational opportunities, community events, and owned pet assistance. The position is based at our Quakertown animal care facility and focuses on efforts in the Upper Bucks area but includes 1-2 days per week at our Lahaska animal care facility. Outreach Coordinators report to the Volunteer Manager and also work closely with the Director of Community Outreach and Foster and Offsite Adoption Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • In In coordination with the Volunteer Manager, serves as a main point of contact for Quakertown volunteers; supervises volunteers; and provides ongoing communication, evaluation, and support
  • Coordinates recruitment, onboarding, and training of volunteers and assists in creating and updating training materials
  • Regularly communicates via email, in person, and over the phone, with colleagues, volunteers and members of the public, regarding departmental and organizational needs, updates, and services
  • Supports all aspects of the foster program including pickup and return of foster animals and supply management. As needed, handles communication around medical and behavioral concerns and associated appointments.
  • Participates in all other outreach programs as needed including offsite adoptions, owned pet assistance, and educational opportunities such as tours, presentations, and service projects

QUALIFICATIONS OF THE IDEAL CANDIDATE

  • Passionate people-person who loves making connections with the community
  • Communicates with compassion in a clear, positive, and instructive manner
  • Commitment to the mission of the Bucks County SPCA
  • Demonstrated commitment to excellent internal and external customer service
  • Minimum 1-year professional experience with animal care, cat and dog experience preferred
  • Minimum 1-year professional experience in volunteer program coordination preferred
  • Mid-level computer skills and use of standard office equipment
  • Valid driver’s license and a good driving record
  • Ability to obtain the following: Report of criminal history from the Pennsylvania State Police (PSP);Child Abuse History Certification from the Department of Human Services (Child Abuse); Fingerprint based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI)
  • High school diploma or equivalent required, college degree preferred
  • Ability to work a flexible schedule to support programs’ goals including daytime, some evenings, and one weekend day
  • Thrives in a fast-paced work environment while managing multiple priorities independently and as a team
  • Strong recordkeeping skills and attention to detail
  • Physical requirements include ability to talk, hear, and see, as well as sit, stand, walk, regularly lift and move up to 60 lbs., and use hands to handle, feel and for fine motor skills

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