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Outreach Coordinator


Our Outreach Coordinators are a key part of the small but mighty Bucks County SPCA Outreach team. Our programs support in-shelter services and extend the reach of the BCSPCA beyond the walls of our facilities. We work with pet lovers who need our help as well as those who want to help us serve pets and people in Bucks County. Outreach programs include volunteering, fostering, offsite adoptions, educational opportunities, and owned pet assistance. The position is based at our Quakertown animal care facility and will primarily focus on efforts in the Upper Bucks area. Support may be needed for efforts in Central & Lower Bucks occasionally. The Outreach Coordinator reports to the Volunteer Manager and will also work closely with the Director of Community Outreach and the Foster and Offsite Adoption Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • In coordination with the Volunteer Manager, serves as a main point of contact for Quakertown volunteers; supervises volunteers; and provides ongoing communication, evaluation, and support
  • Coordinates recruitment, onboarding, and training of volunteers and assists in creating and updating training materials
  • Regularly communicates via email, in person, and over the phone, with colleagues, volunteers and members of the public, regarding departmental and organizational needs, updates, and services
  • Participates in all other outreach programs as needed including foster, offsite adoptions, owned pet assistance, and educational opportunities such as tours

QUALIFICATIONS

  • Passionate people-person who loves making connections with the community
  • Communicates with compassion in a clear, positive, and instructive manner
  • Commitment to the mission of the Bucks County SPCA
  • Demonstrated commitment to excellent internal and external customer service
  • Minimum 1-year professional experience with animal care, cat and dog experience preferred
  • Minimum 1-year professional experience in volunteer program coordination preferred
  • Mid-level computer skills and use of standard office equipment
  • Valid driver’s license and a good driving record
  • Ability to obtain the following:
    • Report of criminal history from the Pennsylvania State Police (PSP)
    • Child Abuse History Certification from the Department of Human Services (Child Abuse)
    • Fingerprint based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI)
  • High school diploma or equivalent required, college degree preferred
  • Ability to work a flexible schedule to support programs’ goals including daytime, evenings, and one weekend day
  • Thrives in a fast-paced work environment while managing multiple priorities independently and on a team
  • Strong recordkeeping skills and attention to detail
  • Physical requirements include ability to talk, hear, and see, as well as sit, stand, walk, regularly lift and move up to 60 lbs., and use hands to handle, feel and for fine motor skills

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