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Animal and Customer Care Technician Full-Time

Schedule: Full-time

Location: Lahaska

The Animal and Customer Care Technician is responsible for the care of animals in the shelter, ensuring that animals are fed and exercised daily as instructed. They provide friendly customer service while assisting with pet adoptions, animal intakes, and other client services. The ACCT also performs basic office administration and housekeeping. They play an important role on a hard-working team that is dedicated to upholding the mission of the Bucks County SPCA. Openings currently in Lahaska and Quakertown.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Handle animals properly, humanely, and with compassion
  • Ensure animals are fed, groomed, and exercised daily according to shelter procedures and veterinarian’s instructions
  • Document food and water intake and excretions, notifying Shelter Management and veterinarians about abnormalities according to shelter procedures
  • Stock supplies for exam rooms, treatment rooms, or food storage
  • Clean and sanitize animal areas daily, including vacuuming and mopping floors, cleaning surfaces, laundry, and cleaning bowls and litter pans
  • Provide excellent customer service through courteous, prompt, helpful service to shelter visitors, volunteers, and staff
  • Understand and articulate Bucks County SPCA policies in a positive and effective manner
  • Assist with pet adoptions, animal intake, and other client services
  • Provide basic office support such as answering and directing phone calls, filing, and data entry
  • Maintain equipment and bring to attention of management equipment that needs repair
  • Perform other duties as assigned

QUALIFICATIONS

  • High school diploma or equivalent preferred
  • Valid driver’s license and a good driving record
  • Experience with animal care preferred
  • Mid-level computer skills and use of standard office equipment
  • Ability to take direction and work positively in a team environment
  • Physical requirements include ability to talk, hear, and see, as well as sit, stand, walk, regularly lift and move up to 60 lbs.
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Animal and Customer Care Technician Part-Time

Schedule: Part-time

Location: Lahaska

The Animal and Customer Care Technician is responsible for the care of animals in the shelter, ensuring that animals are fed and exercised daily as instructed. They provide friendly customer service while assisting with pet adoptions, animal intakes, and other client services. The ACCT also performs basic office administration and housekeeping. They play an important role on a hard-working team that is dedicated to upholding the mission of the Bucks County SPCA.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Handle animals properly, humanely, and with compassion
  • Ensure animals are fed, groomed, and exercised daily according to shelter procedures and veterinarian’s instructions
  • Document food and water intake and excretions, notifying Shelter Management and veterinarians about abnormalities according to shelter procedures
  • Stock supplies for exam rooms, treatment rooms, or food storage
  • Clean and sanitize animal areas daily, including vacuuming and mopping floors, cleaning surfaces, laundry, and cleaning bowls and litter pans
  • Provide excellent customer service through courteous, prompt, helpful service to shelter visitors, volunteers, and staff
  • Understand and articulate Bucks County SPCA policies in a positive and effective manner
  • Assist with pet adoptions, animal intake, and other client services
  • Provide basic office support such as answering and directing phone calls, filing, and data entry
  • Maintain equipment and bring to attention of management equipment that needs repair
  • Perform other duties as assigned

QUALIFICATIONS

  • High school diploma or equivalent preferred
  • Valid driver’s license and a good driving record
  • Experience with animal care preferred
  • Mid-level computer skills and use of standard office equipment
  • Ability to take direction and work positively in a team environment
  • Physical requirements include ability to talk, hear, and see, as well as sit, stand, walk, regularly lift and move up to 60 lbs.
Apply Now

Clinic Assistant

Schedule: Part-time

Location: Lahaska / Quakertown

The Bucks County SPCA is seeking two part-time Clinic Veterinary Assistants who will help maintain the clinic’s cleanliness and readiness for animal medical care. This person will work under the guidance of the Clinic Manager to complete tasks that will enable the veterinarian and technicians to focus their time on animal medical care. These tasks will include assisting the Veterinarian and Clinic Technicians with basic animal care and husbandry, maintaining clinic cleanliness, stocking supplies, and preparing surgical packs.  This position is approximately 8-16 hours per week and will be ideal for anyone interested in learning more about veterinary care in an animal shelter environment. 1 part-time position at Lahaska and 1 at Quakertown.

ESSENTIAL DUTIES AND RESPONSIBILIES

  • Prepare instruments for surgery, including sterilizing surgical and examination tools
  • Maintain medical supplies in stock
  • Maintain a clean and sanitary medical facility
  • Clean, feed/care for animals housed in the clinic area
  • Assist clinic technician with morning medication duties as needed
  • Communicate proactively, openly, positively, and regularly with the Veterinarian, Clinic Manager, Clinic Technicians, Shelter Supervisor, Shelter Manager, and other staff as appropriate
  • Performs all job duties in an efficient, positive, helpful manner with good internal customer service to staff and volunteers.
  • Participates in and promotes BCSPCA safety programs.
  • Willingly assists public in all aspects of BCSPCA programs. Shares information to enhance the public’s knowledge of animal welfare, as well as their knowledge of the BCSPCA’s mission and policies in a helpful, positive, and timely fashion.
  • Perform other duties as assigned.

QUALIFICATIONS

  • High school diploma or equivalent preferred
  • Valid driver’s license and a good driving record
  • Demonstrated commitment to excellent customer service
  • Ability to develop and maintain a good rapport with public and peers
  • Ability to take direction and work consistently with a positive attitude
  • Ability to prioritize and simultaneously handle multiple projects
  • Attention to detail; strong organizational skills including self-motivation and reliability
  • Ability to work in a positive manner in a team environment to assure all BCSPCA goals are met
  • Mid-level computer skills and use of standard office equipment
  • Ability to lift and carry 40lbs with assistance
  • Ability to work standing for 8 or more hours
  • Ability to work independently and as part of a team
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Clinic Technician

Schedule: Full-time at Lahaska or Quakertown / Part-time at Lahaska

Location: Lahaska / Quakertown

The Clinic Technician is responsible for assisting the Veterinarian in surgery and with medical examinations. The Technician may also be assigned to perform basic animal care and husbandry, initial physical examinations for incoming animals, assist with morning veterinary rounds, vaccinate and medicate shelter animals, and schedule animals for examinations as needed.

We currently have Clinic Technician openings for:

  • Full-time: 1 each in Lahaska and Quakertown. Experience working in an animal shelter or veterinary hospital is required. This is a full-time position, approximately 40 hours per week, and includes one weekend day.
  • Part-time: 1 in Lahaska. This position is approximately 8-16 hours per week.
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Staff Veterinarian

Schedule: Full-time

Location: Split time between Lahaska and Quakertown

The Shelter Medicine program is a key component in the BCSPCA’s lifesaving efforts. The Staff Veterinarian is an integral member of the Shelter Medicine department, bringing his/her knowledge of shelter animal care, shelter animal health management and surgical expertise to the team. The Staff Veterinarian will be responsible for performing surgical procedures (primarily spay/neuter of cats, dogs and rabbits) and physical examinations on healthy and sick shelter animals. This position requires knowledge of and an interest in Shelter Medicine.

The Staff Veterinarian position is an exempt, full time, 40 hours per week position, which includes one day on the weekend. This position is split between our Lahaska and Quakertown shelters.

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